Privacy Policy

Last updated: August 2026

Introduction

Eco-Airvent Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.eco-airvent.co.uk or contact us regarding our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Eco Airvent is responsible for processing your personal data and acts as the Data Controller.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: sales@eco-airvent.co.uk
Address: Eco House, 17-27 Cobham Road, Ferndown Industrial Estate, Wimborne, BH21 7PE.

Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Telephone number

  • Company name and business details

  • Information provided through enquiry forms

  • Any details you provide when contacting us about our services

  • Website usage information, such as pages visited and interactions with our website

How We Collect Your Information

We collect personal information when you:

  • Complete an enquiry or contact form on our website

  • Contact us by email or telephone

  • Request information about our services

  • Browse and interact with our website through cookies and analytics tools

How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide requested information

  • Provide quotes and deliver our services

  • Communicate with you regarding your enquiry or project

  • Improve our website, services, and customer experience

  • Maintain business records and meet legal obligations

We will only use your information for purposes that are relevant and necessary for providing our services.

Lawful Basis for Processing

Under UK GDPR, we process your personal data using the following lawful bases:

Legitimate Interests
We may process your information where it is necessary for the operation of our business, responding to enquiries, and improving our services.

Contractual Obligations
Where you become a customer, we may process your information to provide services and manage our relationship with you.

Consent
Where required, we will ask for your consent before using your information for specific purposes, such as marketing communications.

How We Store and Protect Your Information

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure.

Your information is only retained for as long as necessary to fulfil the purposes it was collected for, including meeting legal, accounting, or reporting requirements.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party providers where necessary to operate our business, such as:

  • Website hosting providers

  • Website analytics services

  • IT and software providers

  • Professional advisers where required

Any third parties we work with are expected to handle your information securely and in accordance with applicable data protection laws.

Cookies

Our website may use cookies to improve your browsing experience, analyse website traffic, and understand how visitors use our website.

Cookies are small text files stored on your device. You can control or disable cookies through your browser settings.

Where required, we will request your consent before placing non-essential cookies on your device.

Your Rights

Under UK data protection laws, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to certain processing activities

  • Request restriction of how we use your information

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or how we process personal information.

Any updates will be published on this page with the revised date shown at the top.